“When we began working with Knowles at the Rumford Mill years ago, they were the only game in town. Now there are other companies, but there’s really no competition in terms of safety, value, timeliness and quality of work. That’s why Boise Cascade turns to Knowles time and again for chimney work, tank linings, pressure grouting and more. Knowles is great at identifying and solving problems; they have state-of- the-art equipment; their knowledge is top-notch; and they’re competitively priced.

With paper mill machines producing eight to ten thousand dollars an hour, downtime is the biggest cost. Knowles excels in completing the job on time… or even ahead of time: when we have a sudden need to speed up the timeline, they have the depth of skilled personnel to meet our demand.

Safety is perhaps the next biggest cost factor. Knowles has always been right out in front in complying with the mill’s stringent regulations. They’ve also performed superbly on work that’s environmentally sensitive. All in all, Knowles gives me the impression that someone’s really paying attention down there!”